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Privacy Policy

This Privacy Policy ("Policy") describes how WealthQ AI Private Limited collects, uses, shares, retains and protects personal data in connection with the Platform. The Policy is published in accordance with:

  • the Information Technology Act, 2000;
  • the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011; and
  • the Digital Personal Data Protection Act, 2023, as applicable.

By accessing the Platform or registering an account, you consent to the processing of your personal data in accordance with this Policy. If you do not agree with this Policy, you must cease use of the Platform.

1. About us

WealthQ AI Private Limited ("WealthQ", "Company", "we", "us" or "our") is incorporated under the Companies Act, 2013. It bears CIN U66190KA2026PTC220568 and has its registered office at D1604, Bren Zahara, Owners Court Layout, Carmelaram, Bengaluru 560035, Karnataka.

The Company is the data fiduciary in respect of personal data processed through the website at https://wealthq.ai, the associated WealthQ mobile application and the services offered through them (collectively, the "Platform").

2. Data we collect

The Company collects the following categories of personal data:

  • Identity and contact data: name, mobile number and email address.
  • Financial data: investment and portfolio data that you provide or authorise the Company to obtain, including PAN, holdings and transaction history.
  • Information provided through conversational features: text messages, voice inputs, and information relating to your income, expenses, financial goals and household that you choose to share.
  • Technical and usage data: device model, operating system, application version, IP address, crash logs and records of activity on the Platform.

The Company does not collect biometric data. Biometric authentication, where enabled, is performed by your device, and no biometric information is transmitted to the Company.

3. Use of your data

The Company processes personal data for the following purposes:

  1. to provide, operate and personalise the Platform and the Services;
  2. to authenticate Users and maintain the security of accounts and systems;
  3. to respond to queries, requests and grievances;
  4. to send service-related communications;
  5. to comply with applicable law and the directions of competent authorities; and
  6. to improve the Services and to train and improve the Company's models. Only de-identified data, which cannot reasonably be used to identify you, is used for this purpose.

Processing is undertaken on the basis of your consent, or for a legitimate use permitted under applicable law. You may withdraw your consent at any time in the manner set out in Section 7. Withdrawal of consent may affect the Company's ability to provide some or all of the Services.

4. Data sharing

The Company does not sell, rent or trade personal data. Personal data may be disclosed only:

  • to service providers engaged by the Company for cloud hosting, artificial intelligence processing, SMS delivery and analytics. Such providers process data solely on the Company's instructions and under contractual obligations of confidentiality and security;
  • to WealthQ Advisory Private Limited, a subsidiary of the Company, where you choose to avail of its investment advisory services. Such disclosure is made only with your consent and to the extent necessary to provide those services;
  • to government authorities, regulators or law enforcement agencies, where required by law or legal process; and
  • to a successor entity in the event of a merger, acquisition or transfer of business, subject to the terms of this Policy.

Certain service providers may process personal data outside India. Such transfers are made only to jurisdictions not restricted by the Government of India.

5. Data retention

Personal data is retained for as long as your account remains active. On deletion of your account, the Company shall erase your personal data within thirty (30) days, except where retention is required under applicable law.

De-identified data that has already been used to improve or train the Company's models cannot be linked back to you, and is not covered by such erasure.

6. Security

The Company implements reasonable security practices and procedures to protect personal data against unauthorised access, alteration, disclosure or destruction. These include encryption in transit and at rest, and access controls. However, no method of transmission or storage is completely secure.

7. Your rights

Subject to applicable law, you have the right to:

  1. obtain a summary of the personal data processed by the Company;
  2. seek correction, completion or updating of your personal data;
  3. seek erasure of your personal data;
  4. withdraw consent to processing;
  5. nominate another individual to exercise these rights in the event of your death or incapacity; and
  6. seek grievance redressal from the Grievance Officer and, thereafter, from the Data Protection Board of India.

You may delete your account through Profile → Deactivate account. Other requests may be made in writing to the Grievance Officer.

8. Children

The Platform is not intended for persons under eighteen (18) years of age. The Company does not knowingly collect personal data of children.

9. Changes

The Company may amend this Policy from time to time. The revised Policy shall be published on the Platform with an updated date. Material changes shall be notified to you through the Platform or by email.

10. Grievance Officer

In accordance with the Information Technology Act, 2000 and the rules made thereunder, the details of the Grievance Officer are as follows:

  • Name: Anmol Kumar Sinha
  • Email: anmol@wealthq.ai
  • Address: D1604, Bren Zahara, Owners Court Layout, Carmelaram, Bengaluru 560035, Karnataka

Grievances shall be redressed within one (1) month of receipt.